Privacy Policy

Effective Date: 19 May 2026

Company: MB Al Fahad International LLC

Registered Office: Girulių g. 5, LT-12124 Vilnius, Lithuania

Website: https://vilniusmultiservices.com

Email: contact@vilniusmultiservices.com

Phone: +880 1711298888, +45 22 32 43 34

MB Al Fahad International LLC respects your privacy and is committed to protecting the personal information you provide when using our website, placing orders, or communicating with us regarding our grocery and food product distribution services.

1. Information We Collect

Contact Information

Name, email address, phone number, billing address, shipping address, company information, and other information voluntarily provided when placing orders, contacting us, or requesting support.

Order Information

Information related to purchased products, delivery details, transaction references, and order history necessary for processing and fulfilling orders.

Usage Data

Technical information such as IP address, browser type, device information, pages visited, and website interaction data collected for analytics and website improvement purposes.

Cookies & Tracking

Information collected through cookies, analytics tools, and similar technologies to improve website functionality, security, and user experience.

Important Notice: MB Al Fahad International LLC operates as a grocery and food product trading company specializing in packaged food products, spices, rice, cookies, and related grocery items. We do not provide financial services, investment services, cryptocurrency services, brokerage services, payment processing services, gambling services, or other regulated financial activities.

2. How We Use Your Information

We may use collected information for the following purposes:

Processing and delivering customer orders
Responding to inquiries and customer support requests
Managing billing, shipping, and order fulfillment
Improving website functionality and customer experience
Sending important order or service-related updates
Complying with legal and regulatory obligations

3. Sharing Your Information

MB Al Fahad International LLC does not sell, rent, or trade personal information.

Personal information may only be shared:

With logistics providers and shipping partners necessary for order fulfillment
With website hosting, technical, or operational service providers
When required by law, regulation, or competent authorities
To protect company rights, operations, security, or legal interests

4. Cookies and Tracking Technologies

The website may use cookies and analytics technologies to enhance website functionality, improve user experience, analyze website traffic, and maintain website security.

Users may manage cookie preferences through browser settings.

5. Data Retention

Personal information is retained only for as long as necessary to fulfill legitimate business purposes, process transactions, comply with legal obligations, and resolve disputes.

Anonymous analytical data may be retained for website performance and operational analysis.

6. Your Rights

Under applicable European Union data protection regulations, users may have the right to:

Access personal information
Correct inaccurate information
Request deletion of personal data
Withdraw consent where applicable
Request restriction of data processing
Request a copy of personal data in a machine-readable format

Requests regarding personal data may be submitted to contact@vilniusmultiservices.com.

7. Data Security

MB Al Fahad International LLC applies reasonable technical and organizational security measures to protect personal information from unauthorized access, misuse, disclosure, or destruction.

However, no online system or internet transmission can guarantee complete security.

8. Children’s Privacy

The website and services are intended for users aged 16 years or older.
We do not knowingly collect personal information from children.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
Updated versions will be published on this page with a revised effective date.

10. Contact Information

Company: MB Al Fahad International LLC
Email: contact@vilniusmultiservices.com
Phone: +880 1711298888
Alternative Phone: +45 22 32 43 34
Address: Girulių g. 5, LT-12124 Vilnius, Lithuania
Website: https://vilniusmultiservices.com